Third-party transparency
Service Providers
Lou-Re sends only the information needed for an enabled feature to the providers that deliver it.
Effective August 20, 2026. This operational policy is intended for attorney review before full commercial launch.Current and planned providers
Cloudflare
Website hosting, private portal, account database, built-in calendar, security, and cached call reports.
Google Cloud
Hosted phone engine, private business profiles, call records, and managed secrets.
OpenAI
AI-generated receptionist responses and factual call summaries.
Twilio
Pilot inbound phone connection and ConversationRelay when a Twilio number is active.
Telnyx
Production telephony and voice connection when a Telnyx line is activated.
Deepgram
Speech-to-text transcription when enabled through the phone provider.
ElevenLabs
Text-to-speech voice generation when enabled through the phone provider.
Google Calendar
Optional external calendar synchronization only after a business chooses to connect it.
Stripe
Payment checkout, card storage, receipts, refunds, and transaction processing once payments are activated.
How this list works
A provider receives data only when the related feature is configured. For example, Lou-Re Calendar works without giving Google access; Google Calendar receives appointment data only if the business later enables external synchronization, and Stripe receives payment information only after checkout is activated. Lou-Re does not authorize providers to use customer data for their own advertising.
Changes
Lou-Re will update this list before adding a provider that materially changes how personal information is processed. Affected businesses will receive additional notice when required. Questions or objections can be submitted through the privacy request form.